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ANDREW HORABIN

Andrew Horabin is a professional speaker, trainer, facilitator and award-winning singer/songwriter. Over eighteen years, Andrew has worked with big and small business, Government departments and community organisations across Australia and overseas, with groups and audiences totaling hundreds of thousands of people. As a speaker and performer he has entertained geologists, lawyers, administrators, accountants, real estate agents, surgeons, farmers, software designers, bankers, CEO’s, truck drivers, financial planners and midwives.

As a trainer, Andrew has worked with police from 30 countries, including undercover officers, surveillance operatives, informant handlers, intel analysts and senior managers of serious crime. He also trains leaders, negotiators, managers, technical experts, sales people and supervisors in presentation and communication skills.

Musically, Andrew has won state and national songwriting awards, written, directed and produced a musical, and has worked with five of Australia’s state orchestras.

Read about Andrew’s Welcome

Read about Andrew’s Presentation BULLSHIFT

PLENARY SPEAKERS

STEPHEN K AMOS

Stephen K Amos has charmed and entertained audiences all over the world with his natural, assured delivery and his honest, original material.  Amos is filled with an almost child-like joy and exuberance and can find the funny in some of the most unexpected places.

Comfortable as a performer, presenter, actor and guest there is no doubt that Amos will retain his position as one of the nation’s favourite comedians for a long time to come.

His debut DVD ‘Find the Funny’, recorded at the Enmore Theatre Sydney, was released November 2009. His own TV series ‘The Stephen K Amos Show’ started on BBC2 in October 2010.  Stephen launches his fourth tour of the UK in Autumn 2010 with dates across the UK as well as his second DVD ‘The Feelgood Factor’ being released on November 15th.

CASPAR BERRY

Caspar Berry read Economics and Anthropology at Cambridge and – after setting his sights on becoming a professional film writer – had his first screenplay produced by Film Four whilst still in his final year.

By the time he was 23 Caspar was writing for Miramax and Columbia Tri Star. Then at 25, he took the decision that would dramatically change his life: he moved to Las Vegas and became a professional poker player! Over the next 3 years Caspar made a good living pitting his wits against the game’s best known players.

In 2002, Caspar returned to the U.K. He co-founded Twenty First Century Media and built it into the fastest growing audio visual media company in the North East of England before selling in 2008 to Bob Geldof’s media giant, Ten Alps. Simultaneously he embarked on a career as a speaker, drawing on his education, experiences and successes.

Most recently, Caspar has also gone back to his television roots as the presenter and poker expert on a number of TV shows, most notably: Poker Night Live, voted Britain’s best poker show; and the Emmy award nominated Sky Poker, the country’s premier nightly poker show. He can also be seen on Sky Sports and is the poker strategy writer for Flush magazine. His latest film credit was as the poker adviser on the latest James Bond movie, Casino Royale.

Caspar is a highly distinctive corporate speaker with a unique and challenging message that forces people to question many of the things they take for granted.

Read about Caspar’s Presentation Risk-Taking and Decision Making in Poker, Business and Life

DENNIS BLACK

After leaving Xerox Corporation and during several successful years as both a mortgage Loan Originator and Vice President of Loan Production with a California-based mortgage broker, Dennis saw the need for, and the value of, a professionally developed sales approach designed exclusively for the lending industry. Since Dennis Black & Associates inception, he has trained over 80,000 mortgage professionals in more than 45 states throughout the US and Canada. Annually, Dennis has spoken at the MBA Loan Production Conferences along with CAAMP Conferences about selling strategies and is a frequent speaker for the MBA’s School of Mortgage Banking Courses.

His client base has over 200 U.S. and Canadian financial companies. In addition, he has written over 25 articles in both the Mortgage Originator Magazine as well as the Mortgage Banking monthly publication.

Read about Dennis’s Panel Session

MICHELLE COLBRAN

Head of Sales and Strategy for Solution4 Software (UK and Australia), Michelle Colbran is recognised for her ability and dedication to improving business management and processing. Michelle created one of the first web-based solutions for back office management and sales process.  At the age of 21, she qualified as a Mortgage/Financial Adviser in the UK and went on to be a top performer for Zurich and Winterthur Life. She sold a successful mortgage company in 2006 and is now helping aggregators and brokers gain a competitive advantage by getting the right systems and processes in place.  

With Solution4, Michelle is continuously following the changes and synergies in international markets. She experienced firsthand as an adviser in the UK the introduction of mortgage regulation, fee for service, and business diversification.  She’s an expert in the mortgage industry, giving brokers confidence to embrace change and succeed in a regulated market that is about survival of the fittest.

Read about Michelle’s Panel Session

PROFESSOR SOHAIL INAYATULLAH

Professor Sohail Inayatullah is a political scientist/futurist associated with Tamkang University, Taiwan and the University of the Sunshine Coast. He co-teaches ‘Futures thinking and strategy development’ at Mt Eliza Executive Education, Melbourne Business School and is a Fellow of both the World Futures Studies Federation and the World Academy of Art and Science.

He is on the International Advisory Council of the World Future Society, and on the Professional Board of the Futures Foundation, Sydney. In 1999, Dr Inayatullah held the UNESCO Chair at the Centre for European Studies, University of Trier, Germany and the Tamkang Chair in Futures Studies at Tamkang University, Taiwan.

Dr Inayatullah is also co-editor of the Journal of Futures Studies, associate editor of New Renaissance and is on the editorial boards of Futures, Development, Peace and Democracy in South Asia, and Foresight.

Read about Professor Sohail Inayatullah’s Session What will tomorrow look like?

BRETT KING

Brett King is the author of the bestselling book ‘Bank 2.0’ and strategic adviser to the global financial services sector. He is an International Judge for the Asian Banker Retail Excellence Awards and for the Middle-East Business Achievement Awards.

As a keynote speaker at leading global events for financial services and innovation, King is an acknowledged expert on innovation, customer experience and channel distribution strategy. He publishes regularly in his role as industry adviser on Huffington Post, Internet Evolution, FinExtra and his own personal blog Banking4Tomorrow.com.

King also runs User Strategy, a boutique consultancy focused on improving customer interaction for leading financial services companies and businesses. His clients include HSBC, Citigroup, UBS, Standard Chartered, Abu Dhabi Commercial Bank, EmiratesNBD, RBS, CSFB, and BNP Paribas.

Read about Brett’s Session Bank 2.0: Point-of-Impact – Changing Customer Behaviour in the Mortgage Arena

PAUL LAHIFF

Paul runs his own consultancy business specialising in strategy formulation, change management, distribution strategy, talent management and succession planning, focusing on the financial services sector. He is also the Chairman of Stephenson Mansell Group and a non-executive director Thorn Group Australia, Cancer Council NSW and the Australia-Britain Chamber of Commerce.

He has over 30 years experience in the financial services industry. This has included roles as Managing Director of Heritage Building Society, Permanent Trustee, Mortgage Choice and WDScott, as well as senior executive roles with Westpac (in Sydney and London) and the credit union sector. Paul holds a Bachelor of Science Degree from Sydney University and is a Fellow of the Australian Institute of Management (AIM), the Financial Services Institute of Australia (FINSIA), and the Australian Institute of Company Directors.

Read about Paul’s Panel Session


JOHN McGRATH

John McGrath is considered one of the most influential figures in the Australian property industry. As Chief Executive of McGrath Estate Agents, he took the company from a start-up in 1988 to one of Australia’s most successful residential real estate groups, selling $5.0 billion in residential property in Sydney in FY10.

In September 2002, John won the Ernst & Young Entrepreneur of the Year Award for the Services category in the country’s eastern region. In April 2003, he was awarded a Centenary Medal for service to business. In October 2008, he was honoured by the Real Estate Institute of NSW with the Woodrow Weight OBE Award, a lifetime achievement award for his outstanding contribution to the real estate industry.

From 2003 to 2007 John was Chairman of Australia’s most popular real estate Internet Site, realestate.com.au and remains as a Director. John has become a spokesperson for the industry both in Australia and internationally and has had five bestseller books published.

Read about John’s Presentation Good, Better, Best


ROBYN MOORE

Robyn Moore is regarded as one of Australia’s best and most in-demand speakers.

For over 30 years she has been changing people’s perceptions through ‘the power of the word’ as an educator and in advertising, syndicated radio comedy and animation series. She is passionate about increasing access to human potential and opening pathways to 100% participation in life through ‘breakthrough’ communication!

Robyn has a unique relationship with words and weaves together humour, powerful stories and life-altering distinctions to create an experiential presentation which she promises will create improvements to your well-being, resilience, passion, workplace culture and service, leadership and balance. For participants the results and satisfaction will be felt both professionally and personally. Robin is an Australia Day Ambassador for the Australia Day Council and is the National Patron of Make-A-Wish Australia.

Read about Robyn’s Presentation Big Words, Big People, Big Futures!


JIM MURPHY

Jim Murphy was appointed President and CEO of the 12,000 member Canadian Association of Accredited Mortgage Professionals or CAAMP in February 2007. CAAMP represents all segments of the mortgage industry including mortgage lenders, mortgage brokers, mortgage agents and mortgage insurers. Since 2007, CAAMP’s membership has grown by 30%, its reserve funds by one quarter and its overall budget by one third.

CAAMP established the Accredited Mortgage Professional (AMP) designation to enhance the level of professionalism in Canada’s mortgage industry. Since 2004, over 3,600 members have attained their AMP.

Prior to his current position, Jim was Senior Director of Government Relations and Communications for CAAMP and the Director of Government Relations for the 1,400 member Greater Toronto Home Builders’ Association (GTHBA) from 1999 – 2005 where he handled all advocacy and research efforts.

Jim was the Executive Assistant to the Ontario Minister of Economic Development Trade and Tourism and Minister of Transportation from 1997 to 1999. He was Senior Policy Advisor to the Ontario Minister of Municipal Affairs and Housing from 1995 to 1997 and prior to that was a Senior Policy Analyst with the Toronto Board of Trade.

Jim holds an Honours Bachelor of Environmental Studies in Urban and Regional Planning from the University of Waterloo and a Masters of Arts in Public Policy and Public Administration from the University of Toronto.

In his spare time Jim likes to read, golf and travel.

Read about Jim’s Panel Session

PHIL NAYLOR

Phil Naylor is CEO of the Mortgage and Finance Association of Australia (MFAA), a position he has held since July 2002.

The MFAA is the peak industry association for the mortgage and finance industry in Australia, with around 12000 members, representing mortgage and finance brokers, mortgage managers and aggregators

The focus of MFAA is on improving membership professionalism via more rigorous criteria/standards, education courses (both on line and face to face), disciplinary processes and promoting the profile of members to the public. MFAA has led the way to persuading governments to enact the recent National Consumer Credit Protection Act and is working closely with ASCI and Treasury in ensuring as seamless as possible, implementation of the Act.

Read about Phil’s MFAA Update

PETER OVERTON

Peter began his career at Sydney radio station 2UE before taking the step into television as a reporter and presenter for SKY Channel. By the 1990s he was working at the NINE Network as sports reporter for “National Nine News”. Peter went on to cover the ‘big events’ – the World Swimming Championships in Rome, State of Origin football, the Australian Formula One and 500cc Grand Prix, the Atlanta Olympics and the Commonwealth Games.

Covering live sport is a demanding business. Anything can go wrong and often does. With a reputation for being cool under pressure, an excellent interviewer and a perfectionist when it comes researching his stories, Peter excelled and moved from sport to read and report news at Channel 9.

As a presenter on the Morning News, the 11AM news bulletin at 11am, the 6pm news on Saturdays and now the flagship Sixty Minutes, Peter has become the face that people turn to.

Read about Peter’s Session


DARREN PRATLEY

Darren completed a Bachelor of Commerce and Management at Lincoln University specialising in property valuation and management. After spending time in the real estate industry in 1995 he joined a mortgage broking business and became one of the first specific Mobile Mortgage Brokers based in Christchurch.

In 1997 Darren set up Canterbury Home Loans and established The Home Loan Group (NZ) Ltd. The creation and highly successful operation of Canterbury Home Loans served as a model for a regionalised franchise system which is unique in New Zealand. Using tried and tested operating systems, a custom-designed database and innovative marketing ideas coupled with a total commitment to excel, the Home Loan Group (NZ) Ltd and all of its franchises have become well recognised in their regions.

Darren moved to Auckland in 2001 to become the owner of Auckland Home Loans central and now has franchises on the North shore, East and West Auckland. As owner of the Home Loan Group (NZ) Ltd Darren oversees the operation of 21 consultants and 9 offices around New Zealand.

In 2007, Darren then was appointed the Vice Chairman of the New Zealand Mortgage Brokers Association and then in 2008 he was appointed as Chairman. From January 2009 Darren took over the role of CEO for the Association.

In 2010 Darren has been appointed by FAANZ – (Financial Advisers Association of New Zealand) as it’s representative on the industry’s largest Independent complaints provider for financial service.

Darren now heads up TNP Home Loans – the largest dealer group in New Zealand with over 360 members nationwide. His role has been the integration of Home Loan services into a predominately insurance and financial planning services based business.

Read about Darren’s Panel Session

BERNARD SALT

Bernard Salt is one of Australia’s most compelling and entertaining speakers.

A Partner with KPMG and Head of their Property Advisory Services group, he specialises in generational trends and provides demographic and workforce trend advice to business.

Bernard is an experienced media commentator and is a regular guest on television programs such as Sunrise, Today Show, Today Tonight, A Current Affair and 60 Minutes. The author of Man Drought published in 2008, The Big Shift (2001 – now in its 3rd edition) and The Big Picture (2006 – now in 2nd edition), he is also a columnist with The Australian and the Melbourne Herald Sun newspapers.

He holds Bachelor of Education and Master of Arts degrees and is a Fellow of the Australian Institute of Company Directors.

Read about Bernard’s panel session What will tomorrow look like?

SESSION SPEAKERS

KEITH ABRAHAM

From humble beginnings, Keith Abraham climbed the rung to head a team of 65 with a $15 million dollar budget at the tender age of 27. In 1999, Keith was awarded the prestigious title of Certified Speaking Professional by the National Speakers’ Association-acknowledging him as one of Australia’s top 30 professional speakers – and today he shares his thought – provoking ideas with over 175 corporate clients across 3 continents. 


Keith shows businesses and their people how to maximise their marketing efforts, optimise their existing customer base and capitalise on their current market opportunities. His strategies are proven and have achieved phenomenal results. He received phenomenal results by applying what he teaches to his own business, People Pursuing A Passion – which makes him a practitioner, not just a theorist. Keith’s dedication to getting RESULTS, prompted him to design an online coaching service to ensure that strategies are implemented and reinforced, rather than simply forgotten once the presentation is finished.

Read about Keith’s Presentation Passion to Succeed


DAVID BERRY

David Berry is the General Manager of Collections & Fraud Operations at NAB looking after all consumer and small business customers. He has been involved in the banking and finance industry for over 20 years and held senior roles looking after Risk Management, Strategy, Projects and Operations for both ANZ and NAB. David has extensive experience in managing through credit cycles from both writing business and collecting on it. He has a particular closeness to the mortgage broker industry having been involved with the industry since the mid 90’s.

Read about David’s Presentation Lifting the Lid on the Credit ‘Black Box’


JOHN FLAVELL

John Flavell is the General Manager Distribution for NAB Broker, the wholesale distribution business within NAB Personal Banking. Prior to joining NAB Broker John held a number of senior roles in the mortgage broking industry including State Manager NSW for Aussie Home Loans and State Manager VIC, TAS, SA for RAMS.

NAB Broker is responsible for managing relationships with mortgage brokers and aggregator groups. It has the ability to package a range of products and services from every part of the organisation where it makes sense for a mortgage broker and their clients, including the lending platform Homeside, NAB mortgages and consumer banking solutions, MLC personal insurance and Allianz general insurance.

Read about John’s Session The ‘known unknowns’ – changing regulatory and financial environment

VICKI GREY

Vicki is a partner in the Taxation, Regulation and Compliance Group (TRAC) within the banking and financial services division of gadens lawyers in Sydney.

She has firsthand experience in financial services, having previously worked as a money market and foreign exchange dealer for Westpac Banking Corporation. This enables her to provide clients with practical commercial solutions rather than simply providing advice as to ‘what the law requires’.

Vicki regularly assists clients in all areas of the finance industry. She advises banks, non-banks, trustees, financial services licensees, aggregators, brokers and industry associations.

Vicki often advises clients on the development of new lending products. Since 2007 she has been involved in advising a number of major banks in the area of lending to self-managed superannuation funds. She is an industry expert in providing structuring advice to lenders wishing to make these loans.

Read about Vicki’s Session NCCP ACT



KEN GROVES

Ken Groves, as Director of Financial Integration Australia, brings more than a quarter of a century of experience to his team by providing his clients finance solutions for their business banking, commercial and residential lending needs.

With a detailed understanding of his clients, both individuals and business, Ken instills confidence in his clients and displays sensitivity to important issues.

Ken has provided finance solutions for a wide range of industry and has 20 years banking and finance experience. He has been a practicing broker for 11 years.

Ken’s considerable experience has included negotiation of complex commercial finance packages for businesses that has provided cost benefit and streamlined business banking solutions.

Ken holds a Diploma in Financial Services and is a full member of the MFAA and is a current State Councillor for the Industry Association. He also has been a Justice of the Peace since 1987.

Ken is a Full Member of the Mortgage and Finance Association of Australia (MFAA) and Professional Lenders Association Network (PLAN), both of which require industry leading education and continuing professional development standards.

A current committee member of the Springwood Australian Football Club, he enjoys AFL, spending time with his family and motor cycle riding.

Read about Ken’s Panel Session Funding Opportunities In The Commercial/Business Equipment Markets in 2011



CHRIS HELDER

Chris Helder has presented his message all over Australia, New Zealand, Europe, Asia and the United States. He has presented over 1,000 times to hundreds of thousands of people on improving your ability to communicate and influence at a higher level.

He is the author of two best selling books; “Stop Selling” and “Street Smart” and has made numerous appearances on radio and television throughout Australia. His highly entertaining messages have transformed how businesses communicate with their clients.

Read about Chris’s Session The Power of Influence


STEPHEN LIGHT

Stephen Light currently holds the position of National Sales Manager – PDC Sales at Macquarie Leasing and deals with predominately mortgage brokers/aggregators and other dealer groups as his client base.

Stephen has in excess of 20 years’ experience in the equipment finance industry via various sales and credit based roles at Macquarie Leasing, Suncorp Metway and Ford Credit.

Stephen is passionate and keen to assist mortgage brokers to incorporate motor vehicle and equipment finance into their business models to allow brokers to provide a more diversified value proposition to their client base as well as enjoying the excellent incremental income stream that comes from providing this service.

Read about Stephen’s Panel Session Funding Opportunities In The Commercial/Business Equipment Markets in 2011


AARON MILBURN

Aaron Milburn began his banking career at Halifax Building Society in the United Kingdom in 1999, after leaving his native NZ to see the world.

During his time in the UK, Aaron moved through a number of roles within Halifax including Mortgage Advising, Sales Management and Business Banking and Finance.

In 2008, Aaron made the decision to head to Australia, where he took up a position with Bankwest in Western Australia. Here, Aaron was responsible for overseeing rural stores throughout the state before making the move into the Broker Sales team. Taking the helm of WA State Manager Brokers Sales, after a short period of time in the role, Aaron then moved to Sydney to take charge of Bankwest’s overall Retail broking arm nationally.

Most recently, Aaron has moved to head up the Bankwest Commercial Broker team across Australia, he is a passionate supporter of the industry and of brokers growing their businesses.

Read about Aaron’s Panel Session Funding Opportunities In The Commercial/Business Equipment Markets in 2011


GLENN MITCHELL

Glenn been involved in the banking and finance industry for over 30 years. Over the past 20 years specialising in the commercial lending markets in various roles with banks and fund managers. He represented the MFAA Victorian council for over 12 years and just recently finished his term of 3 years as President in Victoria.

From his commitment and drive in his various Business Development Roles over past 15 years, he was acknowledged as National BDM of the year in 2004 at MFAA Excellence awards and also National BDM in 2008 at AMA awards.

He has continued with passing on his knowledge and experience by chairing the Victorian MFAA Commercial/Business Equipment council in Victoria in 2011 and sits on the national council.

Read about Glenn’s Panel Session Funding Opportunities In The Commercial/Business Equipment Markets in 2011

PETER SCHROEDER

Peter has been involved in the banking and finance industry for over 30 years, with the majority of that operating as a Finance Broker. Peter helped establish Bidgee Finance in Mildura before moving to establish MFL in 2000. He is well versed in all aspects of the finance industry and has a flair for business development being instrumental in MFL’s push into the aggregation market. His current role sees him developing MFL’s agent networks nationally and providing strategic direction to the business, he also is actively involved in the MFAA Commercial & Equipment Committee at both a State and National level.

Read about Peter’s Panel Session Funding Opportunities In The Commercial/Business Equipment Markets in 2011



STEVE VAN APEREN

Affectionately known as the “Human Lie Detector”, Steven is often consulted by the media as an expert in the field of interviewing and detecting deception.* With extensive training from the world’s leading international investigative authorities Steven is recognised for his ability to detect liars by observing verbal and non-verbal clues of behaviour.

In 1996 Steve graduated from Western Oregon University USA as a certified polygraph examiner and subsequently trained with and examined techniques utilised by the Los Angeles Police Department (LAPD), US Secret Service, Los Angeles County Sheriff’s Office and the Federal Bureau of Investigation (FBI). He has consulted his services to the Victoria Police Homicide Squad, South Australia Police Major Crime Squad and the media.

In 2006 Steve co-authored ‘The truth about lies’ (ABC Books). His direct experience in some of Australia’s most high-profile criminal investigations has led to Steven becoming a sought-after presenter known for his entertaining and informative sessions.

Read about Steve’s Presentation The Human Lie Detector



PROFESSOR TREVOR WARING

Professor Waring is a clinical psychologist with 40 years experience working in mental health. Professor Waring’s clinical experience includes 17 years as a clinical psychologist in outpatient psychiatric services and 12 years as Director of the Hunter Institute of Mental Health and Deputy Director of the Hunter Centre for Mental Health Studies.

He is a Conjoint Professor of Psychology at the University of Newcastle where he is also the Chancellor. He has been a Director of the Australian Psychological Society and is currently the Chair of the Australian Psychology Accreditation Council and Chair of the Hunter New England Health Service’s Medical Appointments Advisory Board and Clinical Ethics Committee. He was President of the NSW Psychologists Registration Board and Chair of the National Council of Psychologists Registration Boards for 14 years.

He has also been in private practice for 30 years and was made a member of the Order of Australia in 2004 for his work in mental health and psychology.

Read about Trevor’s Presentation Surviving Your Profession

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